Pet Satin Collar

Returns & Exchanges

What is your return policy?

• We gladly accept exchanges and returns for all eligible items purchased from clippershq.com within 14 days of purchase. Your items must be unworn, unwashed, and in sellable condition with tags attached.

• Returns and exchanges are not accepted for any customized products, Topps cards, chuck blind boxes, and mystery boxes.
  
  
• To start a return or exchange, click HERE.

What is your price match policy?

• Price matches may be requested at time of purchase or within 14 days after purchase. 
• Price match requests must be supported by a current advertisement or a functioning link to a competitor’s website
• To request a price match for purchases made at The Flagship or on Shopclippers.com, please reach out to through the form below.
• Price adjustments will be credited back to the original form of payment used to purchase the item. Price adjustments do not apply to items of the game or other limited-time sales.

How long does it take to process my order?

• Most domestic orders are processed within 3 business days from your date of purchase. An email will be sent to you containing your tracking number once your order has shipped.
• Delivery times on international orders may vary based on your location. An email will be sent to you containing your tracking number once your order has shipped.

How long will it take for my order to be delivered after I receive my shipping confirmation email?

• Domestic orders are usually delivered within 1 week from the date you receive your shipping confirmation email.

How are shipping rates determined?

• Shipping charges are calculated based on real-time calculation from USPS and DHL.

Do you offer international shipping and how can I check if you deliver to my location?

• We offer international shipping to 164 countries and regions. Simply enter your shipping address at checkout, and our system will confirm if we can deliver to your location.