Accessibility Commitment

At LA CLIPPERS TEAM STORE, we are committed to ensuring accessibility for all our customers, including those with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Feedback

We welcome your feedback on how we can improve accessibility for all users. If you have suggestions or encounter barriers while using our website, please contact us. We are here to assist you.

  • Email: clippersteamstore@clippers.com
  • Phone: 2132042800
  • Live Chat: Available during business hours

Thank you for shopping with LA CLIPPERS TEAM STORE. We are dedicated to providing an inclusive experience for all!

Where is the Clippers Flagship Store located?

The Clippers Flagship Store is located at the Plaza Entrance of Intuit Dome, making it easily accessible for fans on both event days and select non-event days.

What makes the Flagship Store special?
  • Largest selection of official LA Clippers merchandise
  • Exclusive in-arena and limited-edition drops
  • Full assortment of authentic jerseys, apparel, headwear, and collectibles
  • Premium retail experience connected directly to the Intuit Dome Plaza
Can I visit the store without attending a game?

Yes. Because the store is located at the Plaza Entrance, guests may visit the Flagship Store during regular operating hours without a game ticket.

Parking Information

Please park in the VIP West Garage and enter via the Pedestrian Bridge on the 2nd Level.

Store Hours

Monday – Friday: 11:00 AM – 5:00 PM 

By Appointment Only

Book Today At Clippers.com/Flagshipappt

Saturday & Sunday: Closed

(Unless otherwise noted for events or gamedays)

Game Days: Open 3 hours before Tip-Off.

Please Note: Store hours may adjust for games, special events, or holidays. Event-day hours may differ from standard operating hours.

How can I check the status of my order?

  • You can check the status of your order by clicking the “View Your Order” button in your order confirmation email. 

When will I receive tracking information for my order?

  • As soon as your order ships, you will receive a shipping confirmation email with tracking to the email address you entered at the time of purchase.

What should I do if I haven’t received a confirmation email after my payment has been processed?

  • If your payment has been processed and you haven’t received a confirmation email within two hours, please get in touch with our support team with the "Contact Us" form below.

How do I change or cancel my order?

  • If you need to change or cancel your order, please fill out the form below. 

  • Note: Once your order has reached a certain point in processing, we may not be able to change or cancel it. Contact us through the form below as soon as possible for any changes or cancellations.7

What payment methods do you accept?

  • We accept most major credit cards including: Visa, MasterCard, Amex, Discover, Shop Pay, Apple Pay, Google Pay.

Is there sales tax on my purchase?

  • Sales tax will be collected on applicable orders based on your shipping address.

  • Tax rates are subject to change at any time.

What is your return policy?

  • We gladly accept exchanges and returns for all eligible items purchased from Shopclippers.com within 14 days of purchase. Your items must be unworn, unwashed, and in sellable condition with tags attached. 

  • Returns and exchanges are not accepted for any customized products, Topps cards, chuck blind boxes, and mystery boxes.

  • To start a return or exchange, click HERE.

  • Online refunds and exchanges need to be processed via online. We do not accept returns or exchanges in store.

What is your price match policy?

  • Price matches may be requested at time of purchase or within 14 days after purchase. 

  • Price match requests must be supported by a current advertisement or a functioning link to a competitor’s website

  • To request a price match for purchases made at The Flagship or on Shopclippers.com, please reach out to through the form below.

  • Price adjustments will be credited back to the original form of payment used to purchase the item. Price adjustments do not apply to items of the game or other limited-time sale
  • Please inspect your order upon receipt and contact us immediately through the form below if the item is defective, damaged or if you received the incorrect item. 

  • Please note – you must contact us within 7 days of delivery and product must be unworn & unwashed to be eligible for a refund.